By Lane Afable, News Editor
The Bangko Sentral ng Pilipinas (BSP) yesterday said it will provide services on Fridays while supporting government-wide efforts to conserve energy.
“Onsite cash operations at the BSP’s Head Office in Manila, at the Security Plant Complex in Quezon City, and at the BSP’s regional offices and branches nationwide will remain available from 9:00 a.m. to 2:00 p.m., Monday to Friday,” it said in a statement the other day.
The central bank said that it will also continue servicing on-site transactions involving BSP-acquired real properties and receipt of physical mails and documents from the public at the BSP Hub in Manila on Fridays.
It also said that the BSP Online Buddy (BOB) chatbot, accessible via the BSP website, BSP Facebook Messenger, and BSP mobile app, will continue receiving complaints about products and services of BSP-supervised institutions, 24/7.
“Financial consumers may also send their complaints to email address [email protected],” it said.
The meanwhile said purchases of commemorative coins and other central bank merchandise through its online facility will be serviced through the BSP Store.
