Bureau of Immigration (BI) Commissioner Joel Anthony Viado expressed his heartfelt appreciation to immigration officers and personnel who continue to report for duty especially at the Ninoy Aquino International Airport (NAIA) and other major airports in the country to serve the public during the Christmas season, despite being away from their families and loved ones.
Viado acknowledged the sacrifices of frontline immigration workers who remain on post at airports and seaports nationwide at a time traditionally reserved for family gatherings.
“Marami sa kanila ang hindi makauwi at hindi makapiling ang kanilang pamilya ngayong Pasko, nananatili silang tapat sa tungkulin,” Viado said, noting that their dedication reflects the BI’s enduring commitment to public service.
He emphasized that the professionalism and sense of duty displayed by immigration personnel ensure the smooth and secure movement of travelers during one of the busiest travel periods of the year. “Ang kanilang serbisyo ay hindi lang trabaho—ito ay malasakit at paninindigan sa bayan,” he added.
The BI earlier reported a significant increase in international passenger traffic during the Christmas travel period. In response, the Bureau implemented enhanced operational measures to ensure efficient processing, including the deployment of additional immigration officers, the use of mobile immigration counters, and the continued operation of electronic gates to help decongest primary inspection counters.
Immigration officers assigned to frontline operations were not allowed to go on leave for the duration of the holiday season to maintain adequate manpower and uninterrupted services.
The BI reiterated its reminder to travelers to arrive at the airport at least three hours before their scheduled departure, noting that while slight queues may be expected during peak hours, immigration operations remain manageable and orderly.
Viado assured the public that the Bureau remains fully prepared to handle the holiday travel surge, while honoring the dedication and quiet sacrifice of its frontline personnel who continue to serve, even during Christmas.
